Cancellation policy

Subscription Cancellation Policy

Some products in our store can be bought as a subscription, so your essentials arrive automatically on the schedule you choose. This policy explains how subscriptions work and how to change or cancel one.

How subscriptions work

You choose how often you want each delivery when you subscribe.
Your payment details are stored securely, and you're charged automatically before each delivery.
Subscription orders get the discount shown on the product page when you subscribe.
Your subscription keeps renewing at your chosen frequency until you cancel it.

Skipping, changing or cancelling

There's no minimum commitment. You can skip a delivery, change your delivery frequency, update your payment details, or cancel your subscription at any time. Any change you make before your next delivery is charged applies to that delivery. Once an order has been charged, it ships as normal and the change applies from the following delivery.

To manage your subscription, log in to your account and open your subscriptions, or use the link in your order confirmation email. If you need help, email support@healthhygieneandfitness.store or call (310) 879-0911 and we'll make the change for you.

Returns and refunds

Each subscription delivery is covered by our standard 30-day return and refund policy, just like a regular order. See our Return Policy and Refund Policy for details.